Frequently Asked Questions
Everything you need to know about your Beyond Power gear.
What is the average shipping time for Beyond Power equipment?
Standard shipping typically takes 3-5 business days within the continental US. For heavy gym equipment or international orders, delivery may take 7-14 business days depending on your location.
Do you offer a warranty on your performance gear?
Yes, all Beyond Power hardware comes with a 12-month limited warranty covering manufacturing defects. Our apparel line is covered by a 30-day quality guarantee.
What is your return policy for fitness accessories?
We offer a 30-day return window for most items. Products must be in original packaging, unused, and include all tags. Please note that for hygiene reasons, some items like compression wear cannot be returned once opened.
How can I track my order status?
Once your order is processed, you will receive an email with a unique tracking number and a link to our carrier's portal to monitor your shipment in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm for larger equipment purchases.
Can I cancel or modify my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our support team via live chat or email.